Register Your Product!

Pipedream stands behind all of our products. Your purchase has a 60-Day Warranty from the date of purchase against mechanical failure. Please complete the form below to register your product.
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Complete the product registration form on the left to activate your 60 day product warranty. Please keep your original purchase receipt as evidence that the date of your claim falls within the 60 day warranty period.

In the unlikely instance that your Pipedream product is defective, please send proof of purchase or a picture of the receipt to Please include a shipping address for replacement (please note we are unable to deliver to a PO Box).

OR... you can mail a copy of the receipt to :

Pipedream Products
ATTN: Customer Service
21350 Lassen Street
Chatsworth, CA 91311

No receipt? No problem! Simply provide the date and place of your products purchase.


"My product isn't working. What should I do?"

  1. Check the batteries. Make sure they're fresh and making good connections with the contacts.
  2. Check battery position. Are they installed with the correct polarity?
  3. Check that contacts are not corroded or damaged.
  4. Be sure any battery compartments are properly sealed.

"How long will it take to get a replacement?"

Your replacement will be shipped within 2 - 4 weeks.

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