Skip to Content
chevron-left chevron-right chevron-up chevron-right chevron-left arrow-back star phone quote checkbox-checked search wrench info shield play connection mobile coin-dollar spoon-knife ticket pushpin location gift fire feed bubbles home heart calendar price-tag credit-card clock envelop facebook instagram twitter youtube pinterest yelp google reddit linkedin envelope bbb pinterest homeadvisor angies

Thank you for becoming a Pipedream Products customer!  We are passionate about ensuring you have a positive experience with our products and company.  This is the place to register your product after purchase or let us know if you’re experiencing any problems with your product. We’re here to help!

1 year warranty

1-Year Warranty

All Pipedream rechargeable (plugin) products and Jimmyjane products qualify for a 1-year warranty.  This warranty is valid from the date of purchase against mechanical failure or manufacturer defect.  Claiming on the 1-Year Warranty requires proof of purchase from a Pipedream Products or Jimmyjane Authorized Retailer within the warranty period.  Edible products are non-refundable. We do not provide or sell replacement chargers at this time. Read our FAQs.

90-Day Warranty

All Pipedream non-rechargeable (battery-operated) or non-vibrating products qualify for a 90-day warranty. This warranty is valid from the date of purchase against mechanical failure or manufacturer defect. Claiming on the 1-Year Warranty requires proof of purchase from a Pipedream Products or Jimmyjane Authorized Retailer within the warranty period.  All PDX and Pipedream Extreme brands and sub-brands will have a 90-day warranty regardless of whether they are rechargeable or not. Edible products are non-refundable. We do not provide or sell replacement chargers at this time. Read our FAQs.

See Our New Products